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	<title>Computer 911 - a blog help desk</title>
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	<link>http://computer911.wordpress.com</link>
	<description>a  Q and A blog about computer issues.</description>
	<lastBuildDate>Mon, 10 Oct 2011 13:21:30 +0000</lastBuildDate>
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		<title>Computer 911 - a blog help desk</title>
		<link>http://computer911.wordpress.com</link>
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		<item>
		<title>Best way not to get hacked?</title>
		<link>http://computer911.wordpress.com/2011/07/22/best-way-not-to-get-hacked/</link>
		<comments>http://computer911.wordpress.com/2011/07/22/best-way-not-to-get-hacked/#comments</comments>
		<pubDate>Fri, 22 Jul 2011 15:40:04 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[hack]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/?p=26</guid>
		<description><![CDATA[NEVER give/share a password.  Period. use a GOOD password. Stay away from seedy internet sites. Do not surf with IE (use Chrome..it&#8217;s not 100% but safer) Do not use any plugins that you haven&#8217;t researched. and for Gods sake.  if you get a link from a friend that says to click this link.. DON&#8217;T<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=26&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<ol>
<li>NEVER give/share a password.  Period.</li>
<li>use a GOOD password.</li>
<li>Stay away from seedy internet sites.</li>
<li>Do not surf with IE (use Chrome..it&#8217;s not 100% but safer)</li>
<li>Do not use any plugins that you haven&#8217;t researched.</li>
<li>and for Gods sake.  if you get a link from a friend that says to click this link.. DON&#8217;T</li>
</ol>
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			<media:title type="html">pogowolf</media:title>
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	</item>
		<item>
		<title>How to remove Facebook integration from Skype</title>
		<link>http://computer911.wordpress.com/2011/07/08/how-to-remove-facebook-integration-from-skype/</link>
		<comments>http://computer911.wordpress.com/2011/07/08/how-to-remove-facebook-integration-from-skype/#comments</comments>
		<pubDate>Fri, 08 Jul 2011 13:59:15 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Software Specific]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Skype]]></category>

		<guid isPermaLink="false">https://computer911.wordpress.com/2011/07/08/how-to-remove-facebook-integration-from-skype/</guid>
		<description><![CDATA[1) Stop Skype from running on your computer (Quit). 2) Go to Windows Start. In the search box type %appdata%\skype and press Enter. The Skype user folder will appear.&#160; 3) Look for and open the folder that has your user name 4) Find “config.xml”&#160; File. 5) Open this file in any text editor (Notepad, etc) [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=24&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">1) Stop Skype from running on your computer (Quit).</span></span></p>
<p><span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">2) Go to Windows Start. In the search box type %appdata%\skype and press Enter. The Skype user folder will appear.&#160; </span></span></p>
<p>3) Look for and open the folder that has your user name</p>
<p>4) F<span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">ind “config.xml”&#160; File.</span></span></p>
<p><span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">5) Open this file in any text editor (Notepad, etc) </span></span></p>
<p><span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">6) Search the file until you see the section starting with the key &lt;General&gt;. In this section you should see following items<span class="Apple-converted-space">&#160;</span>        </p>
<p>&lt;FlamingoDisconnected&gt;1&lt;/FlamingoDisconnected&gt;        <br />&lt;FlamingoLastRead&gt;0&lt;/FlamingoLastRead&gt;        <br />&lt;FlamingoLastUpdate&gt;0&lt;/FlamingoLastUpdate&gt;        </p>
<p>The first item is the one controlling whether the Facebook tab is present or not. If the value is 1, the tab is disconnected, 0 means the tab is connected.&#160; (In other words:&#160; 1 = Off and 0 = ON)</span></span></p>
<p><span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span">If the mentioned item is missing, then you should just add it in front of the two other items. Save the config.xml file and restart Skype. The Facebook tab will no longer be there.<span class="Apple-converted-space">&#160;</span></span></span></p>
<p>Enjoy!<span style="widows:2;text-transform:none;text-indent:0;letter-spacing:normal;border-collapse:separate;font:medium &#039;white-space:normal;orphans:2;color:rgb(0,0,0);word-spacing:0;" class="Apple-style-span"><span style="line-height:21px;font-family:helvetica, arial, sans-serif;font-size:14px;" class="Apple-style-span"><span class="Apple-converted-space"></span></span></span></p>
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			<media:title type="html">pogowolf</media:title>
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		<item>
		<title>snow</title>
		<link>http://computer911.wordpress.com/2009/12/27/snow/</link>
		<comments>http://computer911.wordpress.com/2009/12/27/snow/#comments</comments>
		<pubDate>Sun, 27 Dec 2009 21:54:23 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[bah humbug<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=19&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://ping.fm/p/TPVqy"><img src="http://pingfmmedia.s3.amazonaws.com/img/wSxqmTNl/RvSA2QBL8gUr1vVE.jpg" width="300" alt="bah humbug" /></a><br />bah humbug</p>
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			<media:title type="html">pogowolf</media:title>
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			<media:title type="html">bah humbug</media:title>
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		<title>wtf!?</title>
		<link>http://computer911.wordpress.com/2009/12/23/wtf/</link>
		<comments>http://computer911.wordpress.com/2009/12/23/wtf/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 15:58:50 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2009/12/23/wtf/</guid>
		<description><![CDATA[wtf could cause damage like this?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=18&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://ping.fm/p/Gi6RC"><img src="http://pingfmmedia.s3.amazonaws.com/img/wSxqmTNl/OSjChU8PaLB7auIu.jpg" width="300" alt="wtf could cause damage like this?" /></a><br />wtf could cause damage like this?</p>
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			<media:title type="html">wtf could cause damage like this?</media:title>
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		<title>Is HTML case sensitive?</title>
		<link>http://computer911.wordpress.com/2009/12/08/is-html-case-sensitive/</link>
		<comments>http://computer911.wordpress.com/2009/12/08/is-html-case-sensitive/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 14:38:02 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Programming]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2009/12/08/is-html-case-sensitive/</guid>
		<description><![CDATA[The short answer is HTML is not case sensitive. However, there are a few pitfalls to watch out for while you are developing your website. According to its standards XHTML is case sensitive not that it won&#8217;t work but it won&#8217;t be valid XHTML if you mix your cases. Another thing to watch for is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=17&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><span style="color:black;font-family:Arial;font-size:9pt;">The short answer is HTML is not case sensitive.<br />
</span></p>
<p><span style="color:black;font-family:Arial;font-size:9pt;">However, there are a few pitfalls to watch out for while you are developing your website.  According to its standards XHTML is case sensitive not that it won&#8217;t work but it won&#8217;t be valid XHTML if you mix your cases.   Another thing to watch for is the filenames used for link, images, PDFs, etc.  If your site is hosted on a Windows based server than your file names are not case sensitive.  However, if you are hosed on a UNIX environment than the filenames ARE case sensitive.<br />
</span></p>
<p><span style="color:black;font-family:Arial;font-size:9pt;">All in all it is good practice to mind your case at all times, even if you&#8217;re on a case-insensitive platform.</span></p>
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			<media:title type="html">pogowolf</media:title>
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		<title>How to insert an HTML Signature in Gmail.</title>
		<link>http://computer911.wordpress.com/2009/08/12/how-to-insert-an-html-signature-in-gmail/</link>
		<comments>http://computer911.wordpress.com/2009/08/12/how-to-insert-an-html-signature-in-gmail/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 12:35:35 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2009/08/12/how-to-insert-an-html-signature-in-gmail/</guid>
		<description><![CDATA[If you are like me, you&#8217;ve always been annoyed how you can&#8217;t have a &#8216;normal&#8217; signature in Gmail like you can in just about EVERY other web based Email program. You can only insert text which severely limits your signature&#8217;s layout and look. Now there is hope! GeekFg.NET has posted a nice little bookmarklet (that&#8217;s [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=16&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><span style="color:black;font-family:Arial;">If you are like me, you&#8217;ve always been annoyed how you can&#8217;t have a &#8216;normal&#8217; signature in Gmail like you can in just about EVERY other web based Email program.  You can only insert text which severely limits your signature&#8217;s layout and look.<br />
</span></p>
<p><span style="color:black;font-family:Arial;">Now there is hope!<br />
</span></p>
<p><span style="color:black;font-family:Arial;">GeekFg.NET has posted a nice little bookmarklet (that&#8217;s a little JavaScript program that you can house in your bookmarks) to insert a fully realized signature into Gmail!    Easy two step process to make this happen:  1) Create your signature 2) Drag and Drop the created bookmarklet to your toolbar.    Now whenever you write an Email in Gmail just click the signature link and its inserted!<br />
</span></p>
<p><span style="font-family:Arial;"><span style="color:black;">Here&#8217;s the Link:  <a href="http://projets.geekfg.net/?/1-how+to+insert+html+signature+in+gmail.htm"></span><span style="color:#074d8f;">http://projets.geekfg.net/?/1-how+to+insert+html+signature+in+gmail.htm</span><span style="color:black;"><br />
			</span></span></p>
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			<media:title type="html">pogowolf</media:title>
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		<title>What&#8217;s the difference between a &#8216;Ping&#8217; and a &#8216;Trackback&#8217; when blogging?</title>
		<link>http://computer911.wordpress.com/2008/05/07/whats-the-difference-between-a-ping-and-a-trackback-when-blogging/</link>
		<comments>http://computer911.wordpress.com/2008/05/07/whats-the-difference-between-a-ping-and-a-trackback-when-blogging/#comments</comments>
		<pubDate>Wed, 07 May 2008 23:09:12 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Ping]]></category>
		<category><![CDATA[Trackback]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2008/05/07/whats-the-difference-between-a-ping-and-a-trackback-when-blogging/</guid>
		<description><![CDATA[The term PING is used to state that your blogging program (like Writer.. See the tools page) will tell another program (like Technorati, though there is a metric butt ton of sites out there that do the same thing) that you have posted a new entry to your blog.&#160;&#160;&#160; More or less it&#8217;s like a [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=14&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>The term <strong>PING</strong> is used to state that your blogging program (like Writer.. See the tools page) will tell another program (like Technorati, though there is a metric butt ton of sites out there that do the same thing) that you have posted a new entry to your blog.&nbsp;&nbsp;&nbsp; More or less it&#8217;s like a search engine, only faster.&nbsp; Where as you need to wait for a spider like Google to crawl your site and add your post(s) to the index, since you are telling the index that you&#8217;ve added a post it&#8217;s up almost instantly.</p>
<p>On the other hand, a <strong>trackback</strong> is a way to try to have two blogs engaged in the same discussion threading their discussion so that someone who stumbles upon one weblog will see the conversation continued on the other.&nbsp;&nbsp; The theory is that two bloggers can hold a conversation on each others blogs but still have those two blogs &#8216;linked&#8217; together though the trackback.</p>
<p>However, there&#8217;s a problem here.&nbsp; Spammers (of course.. *sigh*)&nbsp; whom quickly figured out that they could use the trackback to their porn site to generate more hits.&nbsp; Therefore, most bloggers have the trackbacks turned off.</p>
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			<media:title type="html">pogowolf</media:title>
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		<item>
		<title>Visual Studio Shortcuts.</title>
		<link>http://computer911.wordpress.com/2008/04/04/visual-studio-shortcuts/</link>
		<comments>http://computer911.wordpress.com/2008/04/04/visual-studio-shortcuts/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 12:41:01 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2008/04/04/visual-studio-shortcuts/</guid>
		<description><![CDATA[S.No. Command Name&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..Shortcut Key File1. New Project (Ctrl+Shift+N )2. Open Project/Solution (Ctrl+Shift+O)3. Open File (Ctrl+O)4. Save (Ctrl+S)5. Save As (Ctrl+Shift+S)6. Print (Ctrl+P) Edit7. Undo (Ctrl+Z)8. Redo (Ctrl+Y) 9. Cut (Ctrl+X)10. Copy (Ctrl+C)11. Paste (Ctrl+V)12. Cycle Clipboard Ring (Ctrl+Shift+V)13. Select All (Ctrl+A)14. Quick Find (Ctrl+F) 15. Quick Replace (Ctrl+H)16. Find in Files (Ctrl+Shift+F)17. Replace in Files [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=11&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>S.No. Command Name&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..Shortcut Key</p>
<p>File<br />1. New Project (Ctrl+Shift+N )<br />2. Open Project/Solution (Ctrl+Shift+O)<br />3. Open File (Ctrl+O)<br />4. Save (Ctrl+S)<br />5. Save As (Ctrl+Shift+S)<br />6. Print (Ctrl+P)</p>
<p>Edit<br />7. Undo (Ctrl+Z)<br />8. Redo (Ctrl+Y)</p>
<p>9. Cut (Ctrl+X)<br />10. Copy (Ctrl+C)<br />11. Paste (Ctrl+V)<br />12. Cycle Clipboard Ring (Ctrl+Shift+V)<br />13. Select All (Ctrl+A)<br />14. Quick Find (Ctrl+F)</p>
<p>15. Quick Replace (Ctrl+H)<br />16. Find in Files (Ctrl+Shift+F)<br />17. Replace in Files (Ctrl+Shift+H)<br />18. Find Symbol (Alt+F12)</p>
<p>19. Format Document (Ctrl+E,D)<br />20. Format Selection (Ctrl+E,F)<br />21. Make Uppercase (Ctrl+Shift+U)<br />22. Make Lowercase (Ctrl+U)<br />23. Delete Horizontal White Space (Ctrl+E, \)<br />24. View White Space (Ctrl+E,S)<br />25. Word Wrap (Ctrl+E,W)<br />26. Incremental Search (Ctrl+I)<br />27. Comment Selection (Ctrl+E,C)<br />28. Uncomment Selection (Ctrl+E,U)</p>
<p>29. Toggle Bookmark (Ctrl+B,T)<br />30. Enable Bookmark (Ctrl+B,E)<br />31. Previous Bookmark (Ctrl+B,P)<br />32. Next Bookmark (Ctrl+B, N)<br />33. Clear Bookmarks (Ctrl+B,C)<br />34. Add Task List Shortcut (Ctrl+E,T)</p>
<p>35. Hide Selection (Ctrl+M, Ctrl+H)<br />36. Toggle Outlining Expansion (Ctrl+M,M)<br />37. Toggle All Outlining (Ctrl+M,L)<br />38. Stop Outlining (Ctrl+M,P)<br />39. Stop Hiding Current (Ctrl+M, Ctrl+U)</p>
<p>40. Generate Method Stub (Ctrl+K,M)<br />41. List Members (Ctrl+K,L)<br />42. Parameter Info (Ctrl+K,P)<br />43. Complete Word (Ctrl+K,W)<br />44. Insert Snippet (Ctrl+K,X)<br />45. Surround With (Ctrl+K,S)</p>
<p>View<br />46. Code (F7)<br />47. Designer (Shift+F7)<br />48. Server Explorer (Ctrl+W,L)<br />49. Class View (Ctrl+W,C)<br />50. Code Definition Window (Ctrl+W,D)<br />51. Object Browser (Ctrl+W,J)<br />52. Error List (Ctrl+W,E)<br />53. Output (Ctrl+W,O)<br />54. Properties Window (Ctrl+W,P)<br />55. Task List (Ctrl+W,T)<br />56. Toolbox (Ctrl+W,X)</p>
<p>57. Find Symbol Results (Ctrl+W,Q)<br />58. Bookmark Window (Ctrl+W,B)<br />59. Command Window (Ctrl+W,A)<br />60. Document Outline (Ctrl+W,U)<br />61. Resource View (Ctrl+W,R)<br />62. Macro Explorer (Alt+F8)<br />63. Web Browser (Ctrl+W,W)</p>
<p>64. Full Screen (Shift+Alt+Enter)<br />65. Pending Checkins (Ctrl+W,G)<br />66. Navigate Backward (Ctrl+-)<br />67. Navigate Forward (Ctrl+Shift+-)<br />68. Property Pages (Shift+F4)</p>
<p>Refactor<br />69. Rename (F2)<br />70. Extract Method (Ctrl+R,M)<br />71. Encapsulate Field (Ctrl+R,E)<br />72. Promote Local Variable to Parameter (Ctrl+R,P)<br />73. Remove Parameters (Ctrl+R,V)<br />74. Reorder parameters (Ctrl+R,O)</p>
<p>Website<br />75. Add New Item (Ctrl+Shift+A)<br />76. Add Existing Item (Shift+Alt+A)</p>
<p>Build<br />77. Build Solution (F6)<br />78. Build Web Site (Shift+F6)</p>
<p>Debug<br />79. Breakpoints (Ctrl+D,B)<br />80. Immediate (Ctrl+D,I)</p>
<p>81. Start Debugging (F5)<br />82. Start without Debugging (Ctrl+F5)<br />83. Exceptions (Ctrl+D,E)<br />84. Step Into (F11)<br />85. Step Over (F10)<br />86. Break at Function (Ctrl+D,N)<br />87. Delete All Breakpoints (Ctrl+Shift+F9)</p>
<p>Tools<br />88. Attach to Process (Ctrl+Alt+P)<br />89. Code Snippets Manager (Ctrl+K, Ctrl+B)</p>
<p>90. Run TemporaryMacro (Ctrl+Shift+P)<br />91. Record TemporaryMacro (Ctrl+Shift+R)</p>
<p>92. Macro Explorer (Alt+F8)<br />93. Macros IDE (Alt+F11)</p>
<p>Help<br />94. How Do I (Ctrl+F1,H)<br />95. Search (Ctrl+F1,S)<br />96. Contents (Ctrl+F1,C)<br />97. Index (Ctrl+F1,I)<br />98. Help Favourites (Ctrl+F1,F)<br />99. Dynamic Help (Ctrl+F1,D)<br />100. Index Results (Ctrl+F1,T)</p>
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			<media:title type="html">pogowolf</media:title>
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		<title>Microsoft Windows shortcut keys</title>
		<link>http://computer911.wordpress.com/2008/04/04/microsoft-windows-shortcut-keys/</link>
		<comments>http://computer911.wordpress.com/2008/04/04/microsoft-windows-shortcut-keys/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 12:39:16 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Microsoft Windows shortcut keys]]></category>
		<category><![CDATA[shortcuts]]></category>
		<category><![CDATA[WINKEY]]></category>

		<guid isPermaLink="false">http://computer911.wordpress.com/2008/04/04/microsoft-windows-shortcut-keys/</guid>
		<description><![CDATA[Below is a listing of the entire major short cut key in Microsoft Windows as well as the versions of Microsoft Windows they&#8217;re supported in. If you&#8217;re looking for shortcut keys or information about how to navigate Microsoft Windows using your keyboard instead of the mouse. Alt + TabXXXXXXXXSwitch between open applications.Alt + Shift + [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=10&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Below is a listing of the entire major short cut key in Microsoft Windows as well as the versions of Microsoft Windows they&#8217;re supported in. If you&#8217;re looking for shortcut keys or information about how to navigate Microsoft Windows using your keyboard instead of the mouse.</p>
<p>Alt + TabXXXXXXXXSwitch between open applications.<br />Alt + Shift + TabXXXXXXXXSwitch backwards between open applications.<br />Alt + double-click XXXXXXXDisplay the properties of the object you double click on. For example, doing this on a file would display its properties.<br />Ctrl + TabXXXXXXXXSwitches between program groups or document windows in applications that support this feature.<br />Ctrl + Shift + TabXXXXXXXXSame as above but backwards.<br />Alt +Print ScreenXXXXXXXXCreate a screen shot only for the program you are currently in.<br />Ctrl + Alt + DelXXXXXXXXReboot the computer and/or bring up the Windows task manager.<br />Ctrl + EscXXXXXXXXBring up the Windows Start menu. In Windows 3.x this would bring up the Task Manager.<br />Alt + Esc XXXXXXXSwitch Between open applications on taskbar.<br />F1XXXXXXXXActivates help for current open application.<br />F2XXXXXXXXRenames selected Icon.<br />F3 XXXXXXXStarts find from desktop.<br />F4 XXXXXXXOpens the drive selection when browsing.<br />F5 XXXXXXXRefresh Contents.<br />F10XXXXXXXXActivates menu bar.<br />Shift + F10 XXXXXXXSimulates right-click on selected item.<br />F4 XXXXXXXSelect a different location to browse in the Windows Explorer toolbar.<br />Alt + F4XXXXXXXXCloses Current open program.<br />Ctrl + F4XXXXXXXXCloses Window in Program.<br />F6 XXXXXXXMove cursor to different Windows Explorer pane.<br />Ctrl + Space barXXXXXXXXDrops down the window control menu.<br />Ctrl + (the &#8216;+&#8217; key on the keypad)&nbsp; XXXXXXAutomatically adjust the widths of all the columns in Windows explorer<br />Alt + Enter XXXXXXXOpens properties window of selected icon or program.<br />Shift + Del&nbsp; XXXXXXXDelete programs/files without throwing them into the recycle bin.<br />Holding ShiftXXXXXXXXBoot Safe Mode or by pass system files as the computer is booting.<br />Holding Shift XXXXXXXWhen putting in an audio CD, will prevent CD Player from playing.<br />EnterXXXXXXXXActivates the highlighted program.<br />Alt + Down arrow XXXXXXXDisplay all available options on drop down menu.<br />* (on the keypad) XXXXXXXExpands all folders on the currently selected folder or drive in Windows Explorer.<br />+ (on the keypad) XXXXXXXExpands only the currently selected folder in Windows Explorer.<br />- (on the keypad) XXXXXXXCollapses the currently selected folder in Windows Explorer.<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p>
<p>Below is a listing of Windows keys that can be used on computers running a Microsoft Windows operating system and using a keyboard with a Windows key. In the below list of shortcuts, the Windows key is represented by &#8220;WINKEY&#8221;.</p>
<p>Shortcut Keys Description<br />WINKEYPressing the Windows key alone will open Start.<br />WINKEY + F1Opens the Microsoft Windows help and support center.<br />WINKEY + F3Opens the Advanced find window in Microsoft Outlook.<br />WINKEY + D Brings the desktop to the top of all other windows.<br />WINKEY + MMinimizes all windows.<br />WINKEY + SHIFT + MUndo the minimize done by WINKEY + M and WINKEY + D.<br />WINKEY + EOpen Microsoft Explorer.<br />WINKEY + TabCycle through open programs through the taskbar.<br />WINKEY + FDisplay the Windows Search / Find feature.<br />WINKEY + CTRL + F Display the search for computers window.<br />WINKEY + F1Display the Microsoft Windows help.<br />WINKEY + ROpen the run window.<br />WINKEY + Pause / Break key Open the system properties window.<br />WINKEY + UOpen Utility Manager.<br />WINKEY + LLock the computer (Windows XP and above only).</p>
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		<title>The &#8216;it doesn&#8217;t work&#8217; error and how to help your Tech guy help you.</title>
		<link>http://computer911.wordpress.com/2008/01/11/the-it-doesnt-work-error-and-how-to-help-your-tech-guy-help-you/</link>
		<comments>http://computer911.wordpress.com/2008/01/11/the-it-doesnt-work-error-and-how-to-help-your-tech-guy-help-you/#comments</comments>
		<pubDate>Fri, 11 Jan 2008 16:50:56 +0000</pubDate>
		<dc:creator>pogowolf</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Tech Support]]></category>

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		<description><![CDATA[A friendly word of advise when you are asking for help with a problem centered around your computer. &#160; First, realize, a few things about Tech support people: 1) We hate you calling us as much as you hate calling us.&#160;&#160;&#160; We are people too.&#160; We dislike picking up the phone fearing that you are [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=computer911.wordpress.com&amp;blog=1454081&amp;post=9&amp;subd=computer911&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>A friendly word of advise when you are asking for help with a problem centered around your computer.</p>
<p>&nbsp;</p>
<p>First, realize, a few things about Tech support people:</p>
<p><strong>1) We hate you calling us as much as you hate calling us.</strong><br />&nbsp;&nbsp;&nbsp; We are people too.&nbsp; We dislike picking up the phone fearing that you are going to jump us over something that 9 times out of 10 isn&#8217;t our software&#8217;s problem.</p>
<p><strong>2) We are people too.</strong>&nbsp;<br />&nbsp;&nbsp;&nbsp; Just like you we have good days and bad days.&nbsp; Life&#8217;s, Family problems, Money troubles and here we are stuck behind a phone answers questions.</p>
<p><strong>3) We ONLY know what you tell us.<br /></strong>&nbsp;&nbsp;&nbsp; Yep, we have no way to magically look into your computer.&nbsp; We can not see what&#8217;s on your screen.&nbsp; We can&#8217;t even really do anything to your computer.<br />&nbsp;&nbsp;&nbsp; all we can do is ask questions about the problem so we can figure it for you.</p>
<p><strong>4) We expect you to know &#8216;something&#8217; about computers.<br /></strong>&nbsp;&nbsp;&nbsp; You own a computer, if you don&#8217;t even know how to turn it on.. there&#8217;s a problem.&nbsp; It&#8217;s like owning a car and not knowing how to even change a tire or other simple car care.<br />&nbsp;&nbsp;&nbsp; You should already know that clicking selects the icon, double-clicking runs the program and a right click brings up a menu.&nbsp;&nbsp; If you don&#8217;t know how to use your computer <br />&nbsp;&nbsp;&nbsp; you just make our jobs and your life harder.</p>
<p><strong>5) NEVER just state &#8216;it doesn&#8217;t work&#8217; <br /></strong>&nbsp;&nbsp;&nbsp; Tech Support people work with problems. We need to know those problems before we can begin to support you.&nbsp; Calling up trying to rip me a new one because <br />&nbsp;&nbsp;&nbsp; your &#8216;Bee Froze&#8217; (true story) isn&#8217;t a Error.&nbsp;&nbsp; Explaining to me something like:&nbsp; I was trying to install this program and the computer is telling telling me &#8217;404 &#8211; File Not Found&#8217;&nbsp; <br />&nbsp;&nbsp;&nbsp; THAT is an error and THAT is helpful.&nbsp;&nbsp; Realize that you can shave off a number of hours from a tech support call if you are able to explain the problem you are having.</p>
<p><strong>6) Don&#8217;t call me up saying there&#8217;s a problem and then precede to tell me &#8216;I forgot what the computer said.&#8217;<br /></strong>&nbsp;&nbsp;&nbsp; This is a mixure of #3 and #5.&nbsp; Calling me up saying there&#8217;s a problem and then telling me, Oh.. but I already pressed ok.. did you need to read that?<br />&nbsp;&nbsp;&nbsp; Simply put.. DUH!&nbsp; Yes I needed to see that.&nbsp; Re-read #3.. We only know what you tell us or what the computer tells us.&nbsp; How can you expect a blind man<br />&nbsp;&nbsp;&nbsp; to repair a car if all you tell him is that lights are on?&nbsp;&nbsp;&nbsp;&nbsp; If you&#8217;ve got other things to do then, at least, write down the error message(s)&nbsp; or take a screen shot (read #4)</p>
<p><strong>7) Do what and only what I tell you.<br /></strong>&nbsp;&nbsp;&nbsp; If you are calling me then I expect that you know less about computers then I.&nbsp; Deal with that, and don&#8217;t try to use your massive &#8216;HaX0r&#8217; skills.&nbsp; Do what I tell you to do<br />&nbsp;&nbsp;&nbsp; and nothing else.&nbsp; I&#8217;m trying to help you figure out a problem and changing the parameters in the middle of it doesn&#8217;t help in the least.&nbsp; a Judge wouldn&#8217;t like it if 1/2 way<br />&nbsp;&nbsp;&nbsp; though a Trial your lawyer is like, OH yeah!!&nbsp; I need to pass the bar exam.. is that important?</p>
<p><strong> <img src='http://s0.wp.com/wp-includes/images/smilies/icon_cool.gif' alt='8)' class='wp-smiley' /> RTFM<br /></strong>&nbsp;&nbsp;&nbsp; Related to #4, we expect you to have read the manual before calling us.</p>
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